Title: IT Support Technician – Desktop & Asset Management

Location: Montreal, Canada

Role: C2H, 4+ mos

Interview: Teams video, then onsite

Ideal/Mandatory skills:

Desired Skillset/credential

Actual Candidate Skills/credentials, describe

Required

Do you reside within commutable distance of Montreal near the airport? Where?

Required

Are you willing/able to work onsite daily?

Required

Computer Imaging (Win11, HP), Build and Deploy, Ship out, IMAC support. Describe total # of years and related skills

Required

Tech support of Win11 and Laptop devices to solve issues

Required

Asset / Inventory Management, Ticket Management ideally via ServiceNow

Required

Familiar with ITIL, ITSM, ServiceNow and/or Remedy

Ideal





BitRaser experience - Data Erasure across Devices. Or similar. Describe

Required

High standards for customer support, dependability, on time, responsiveness, since of urgency, task oriented, follow thru and interpersonal skills

Required

Transparent English spoken and written communication skills

Ideal

Worked in an Administration Building of a Manufacturing plant

Ideal

Tech certifications such as A+, etc. Describe

Thanks & Regard

Sumit Sehgal

Team Lead

Phone: +1 (phone hidden)

E-Mail

:

[email protected]

📌 IT Support Technician – Desktop & Asset Management (Montreal)
🏢 Exarca
📍 Montreal