Drive innovation in HR at Manulife as a Business Analyst focusing on AI solutions and testing. This hybrid role is key to improving HR process efficiency. Manulife is looking for a Business Analyst to enhance People Services through AI technology.

In this role, you will gather and document requirements, develop user stories, and lead testing initiatives for AI-related projects in HR. Collaborate with cross-functional teams to ensure alignment and address challenges in service delivery effectively. Key Responsibilities:

- Clarify business requirements for AI capabilities
- Engage stakeholders in discussions to assess needs
- Create detailed user stories and acceptance criteria
- Develop testing plans and coordinate testing sessions
- Consolidate feedback and track testing results Requirements:
- 3+ years in relevant technology testing or business analysis
- Experience with HR technology and employee support processes
- Solid analytical and facilitation skills
- Proficiency in tools like Jira and test management platforms
- Excellent communication skills for diverse audiences Position yourself at the forefront of HR innovation with Manulife by enhancing AI solutions tailored for employee needs.

📌 Manulife HR Technology Business Analyst (London)
🏢 Manulife
📍 London