HALO Medical Clinic is seeking one (1) full-time Medical Office Assistant (MOA)/Receptionist to join our growing team in Port Hope. We are looking for an individual who is professional, organized, compassionate and committed to providing an excellent patient experience. Previous experience in a medical office is preferred; however, we also welcome applicants with strong relevant transferable skills and a willingness to learn.

Your primary location will be our Port Hope Clinic, with flexibility to work at other HALO Medical Clinic locations when required. We provide training and support to help new team members succeed and thrive within our collaborative clinic environment.

Summary of Duties - the Medical Office Assistant/Receptionist provides a full range of medical administrative and reception services in a professional, confidential, patient-centred and detail-oriented manner. You will work closely with physicians and other team members to support efficient clinic operations and an excellent experience for our patients.

Key Responsibilities

- Welcoming and supporting patients seeking medical care
- Scheduling and coordinating patient appointments
- Communicating with patients regarding health-related and appointment information
- Maintaining accurate and confidential patient records
- Supporting physicians with day-to-day clinic administration
- Responding professionally to telephone and electronic inquiries
- Maintaining patient confidentiality and privacy at all times
- Adhering to clinic standards, policies and expectations for patient service and care
- Performing other administrative duties required to support efficient clinic operations

Skills & Qualifications We are looking for candidates who demonstrate:





- Ability to thrive in a busy medical office environment
- Strong attention to detail and organizational skills
- Excellent communication and professional telephone etiquette
- Solid time-management skills and ability to manage competing priorities
- A compassionate, empathetic and patient-centred approach
- Strong computer skills and comfort working in a paperless environment
- Ability to work both independently and collaboratively as part of a team
- Reliability, professionalism and good judgment
- Up-to-date relevant vaccinations

Previous experience with OSCAR EMR and/or working in a physician’s office is an asset. Completion of a Medical Office Administration program or equivalent education is also an asset.

Working Conditions

- Full-time, office-based position
- Regularly scheduled clinic hours
- Primary location: Port Hope, Ontario
- Flexibility to work at other HALO Medical Clinic locations when operationally required

Compensation & Benefits

- Starting wage: $20.00–$22.00 per hour, based on relevant experience and qualifications
- Annual compensation review
- Group benefits following successful completion of the applicable eligibility period
- Training and ongoing support
- Supportive and collaborative team environment

How to Apply Please send your cover letter and resume to [email protected].

We thank all applicants for their interest in joining HALO Medical Clinic. Only candidates selected for further consideration will be contacted.

Pay: $20.00-$22.00 per hour

Expected hours: 37.5 – 44.0 per week

Benefits

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Medical Office Assistant/Receptionist (Port Hope)
🏢 HALO Medical Clinic
📍 Port Hope