Job Overview

We are seeking a dynamic and detail-oriented Medical Office Assistant/Receptionist to join our healthcare team. This vital role combines front desk responsibilities with administrative support, ensuring a smooth and welcoming experience for patients and efficient operation of the medical practice. The ideal candidate will be energetic, organized, and possess excellent communication skills, ready to handle multiple tasks in a fast-paced environment.

Responsibilities

- Greet and welcome patients in a warm, friendly, and professional manner
- Book, confirm, reschedule, and follow up on patient appointments
- Manage a multi-line phone system and respond to patient inquiries
- Send appointment reminders and follow-up communications via phone and email
- Manage incoming and outgoing faxes (referrals, requisitions, reports, consults)




- Maintain accurate and up-to-date patient information in the EMR
- Coordinate with referring physicians, specialists, labs, and pharmacies
- Keep the reception area clean, organized, and welcoming

Qualifications

- 1+ year of experience in medical or clinical reception/administrative role
- Proficiency with Telus PSS is strongly preferred
- Excellent written and verbal English communication
- Excellent organizational skills with attention to detail in recordkeeping and scheduling
- Ability to handle sensitive patient information confidentially and professionally

Pay: From $20.00 per hour

Perks

- On-site parking

Work Location: In person

📌 Medical Office Assistant/Receptionist (St. Thomas)
🏢 Elmdale Health Centre
📍 St. Thomas