Elevate member satisfaction with FirstOntario as a Member Experience Representative. Provide tailored financial solutions and exceptional service to meet members' needs and goals. In this role, you'll be integral to delivering outstanding member experiences at multiple branches.

Your passionate approach to customer service and financial advice will distinguish FirstOntario as the primary financial institution. Engage in proactive business development and service activities to enhance member retention and satisfaction. Key Responsibilities:

- Identify opportunities for enhancing member relationships
- Conduct proactive business development activities
- Provide tailored financial products to increase member loyalty
- Adhere to Member Experience standards and alternate delivery channels
- Handle transactions, such as deposits and withdrawals efficiently Requirements:
- Grade 12 or equivalent education
- 3 years of office or banking experience required
- Demonstrated proficiency in Microsoft Office Suite
- Solid interpersonal and communication skills
- Positive attitude and teamwork ethos Become a vital part of FirstOntario’s commitment to exceptional member service and financial wellness.

📌 Member Experience Representative in Financial Services (Thorold)
🏢 Firstontario Credit Union
📍 Thorold