Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and skilled service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual.

Interacts with the family to fulfill death care needs. Ensures customer needs are addressed. Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures Learns to negotiate and create acceptable funeral contracts Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.

Confirms authorization to proceed with the service arrangements Verifies identification of the deceased and authorization for embalming Adheres to all company and regulatory requirements Coordinating and assisting with funeral service and visitation Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families Setting of chairs and the removal, proper care and storage of these items Assists with funeral services by: Coordinating the parking of cars Driving funeral vehicles Assisting at chapel and church services Assisting at the cemetery Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families Setting up chairs and the removing, properly caring for and storing of these items Provides aftercare in absence of Family Service Counselor. Information on insurance, health benefits and pension, Pre-arrangements for next of kin Ensures potential pre-need referrals are shared with Family Service Counselors Completes and accurately prepares of all documents related to services, cremations, maintenance,



and any other type of data entry Assists with general office duties such as preparing reports as needed Assists with the maintenance of vehicles, the facility and property Receives caskets and other funeral home supplies as well as place into inventory Education: High School diploma or general equivalency degree (or diploma) Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science. Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery.

Certification/Licenses: Must meet all licensing requirements Valid driver’s license Knowledge, Skills and Abilities Knowledge of computers and some software including MS Office products required High level of compassion and integrity Good communication skills Problem solving skills Ability to multi task and set priorities Work Environment: Work indoors and outdoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required Professional Dress is required when in contact with families. Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours: Working beyond “standard” hours as the need rises Travel up to 25% We are a company committed to supporting families at difficult times. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #

📌 Mortician and Apprentice (Canada)
🏢 Service Corporation International
📍 Canada