Location: Burlington

Nani's Gelato is a fusion artisan gelato shop. We specialize in making all of our unique, fusion flavours in house and take a great deal of pride in providing a high level of customer service.

We are seeking candidates that love to engage with people, are outgoing, work within an energetic team, perform well in a fast paced workplace and LOVE ice cream / gelato.

This position is for Customer Service / Gelato Scooping team members. We are seeking individuals looking primarily for a combination of weekday and weekend shifts for both afternoons and evenings.

We are seeking candidates that love to engage with people, work within an energetic team, perform well in a fast paced environment and LOVE ice cream / gelato.

Training is included and paid, free gelato is available for our team during each shift and each individual staff member will always be supported with other team members during shifts.

What We Offer

- Paid training to master gelato
- Free gelato during shifts to fuel your passion
- A supportive team




- Growth opportunities

Responsibilities

- Greet customers warmly and share flavour knowledge
- Scoop gelato with consistent portions and presentation
- Upsell items to enhance customer experience
- Keep Front of House clean
- Process payments accurately via Square
- Collaborate with your team for smooth operations during busy shifts

Requirements

- Friendly, approachable, and passionate about customer service & hospitality
- Thrives in a fast-paced setting, handling multiple orders
- Team player with a positive attitude
- No experience needed; training provided
- Able to stand for long periods and lift up to 20 lbs

Join Nani's Gelato as we serve our flavours to the Burlington community, where you’ll have the chance to create delightful experiences that bring smiles to every customer! Pay: $17.60-$18.60 per hour

Work Location: In person

📌 Nani's Gelato Customer Service Role – Front of House (Burlington)
🏢 Nani's Gelato Erin Mills
📍 Burlington