We are an established appliance repair company that is looking to expand by hiring a second customer service rep.
Duties will include
-Inbound and Outbound call answering
-Email inbox managing
-Text message managing
-Booking service visits through our CRM
-Invoicing and billing Larger clients
-Ordering and tracking parts
-Customer follow up after job complete
-Job tracking
Work will be from your own home office. Our phone hours are M-F 8-5 and no weekends.
Starting out will be part time 3-4 days per week then will turn to full time
-Office computer
-$50 per month internet benefit
Experience
- Previous experience in a customer service role is preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Proficient in using CRM software and other customer service tools
- Ability to multitask and prioritize tasks effectively
- Positive attitude
- Appliance industry experience an asset but not required
Please submit your resume and cover letter detailing your relevant experience.
Job Types: Part-time, Full-time
Pay: $19.00-$21.00 per hour
Expected hours: 24.0 – 40.0 per week
Perks
- Flexible schedule
- Paid time off
- Work from home
Flexible language requirement:
- French not required
Education:
- Secondary School (preferred)
Work Location: Remote
📌 Office Administrator/Receptionist - Work from Home (Halifax Regional Municipality)
🏢 Martell Appliance Repair
📍 Halifax Regional Municipality
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