17 Sep
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Dash Canada (Dash Captioning u0026 Dash Reporting)
|
Canada
17 Sep
Dash Canada (Dash Captioning u0026 Dash Reporting)
Canada
Office Manager – Maternity Leave Coverage (12 Months with Potential for Permanent)
Dash Canada is a proudly Canadian company delivering stenographic court reporting and CART captioning services since 2012. Dash was founded in Edmonton, AB and has grown to serve clients across Canada and internationally. We're a small, established team that takes pride in the quality and care we bring to every file.
We're looking for an Office Manager to join us for a versatile, full-time 12-month maternity leave coverage and become the day-to-day heartbeat of our operation.
The Role
You'll be the primary point of contact for clients and organizations booking our services, as well as for our network of remote stenographers across the country. This includes coordinating bookings, handling day-to-day administration, and delivering professional service to clients.
Job responsibilities include:
- Oversee the day-to-day operations of the business
- Manage client bookings and scheduling
- Coordinate and manage stenographers’ schedules
- Primary point of contact for clients
- Maintain excellent client communication and resolve concerns professionally
- Ensure business policies and procedures are followed
- Maintain an organized and efficient front office
- Transcript management
What We're Looking For
Someone dependable, detail oriented, and self-directed who takes genuine ownership of their work.
Strong communication skills, good judgment, and the ability to work independently within a close-knit remote team. Prior experience in coordination, scheduling, or client facing administration is an asset. Legal industry experience is a bonus but not required.
Skills and Experience
Preferred:
- Previous experience in day-to-day office management
- Strong organizational and multitasking skills
- Leadership or supervisory experience
- Excellent communication and customer service skills
- Comfortable working in a fast-paced environment
- Strong computer and technological skills and ability to learn office software quickly
Preferred but not required:
- Previous experience in court reporting and CART captioning office management
- Bilingual (Fluent in English & French)
- Previous experience in bookkeeping
- Background in accessibility services
- Proficient in Microsoft 365
What You’ll Bring
- Positive, professional, and dependable
- A natural leader who enjoys supporting a team
- Detail-oriented and highly organized
- Calm under pressure and an effective problem solver
- Friendly, compassionate, and patient-focused
- Flexible and willing to assist where needed
The Details
- Fully remote
- Flexible daily hours
- A small, established team that has worked together for years
📌 Office Manager (Canada)
🏢 Dash Canada (Dash Captioning u0026 Dash Reporting)
📍 Canada