17 Sep
|
Ricoh USA
|
Windsor
Service advanced production printers in Windsor, Ontario, as a Field Service Technician with Ricoh. This on-site role emphasizes customer focus and technical skill in high-speed printing solutions. In this position, you'll perform comprehensive maintenance and service procedures on specialized Ricoh printing equipment, ensuring optimal functionality.
With a commitment to customer satisfaction, you'll troubleshoot challenges, provide quick solutions, and cultivate robust relationships with clients. This role is ideal for someone with a deep technical background and a dedication to improving customer experiences. Key Responsibilities:
- Conduct installations and maintenance for complex printers
- Complete diagnostics and resolve issues promptly
- Maintain strong customer relationships and satisfaction
- Ensure accurate inventory and territory management
- Record service activities promptly and thoroughly Requirements:
- At least 3 years in a related technical role
- Minimum 2 years as a Technology Service Consultant II
- Valid driver's license with travel flexibility
- CompTIA Net+ or A+ certification required
- Strong technical and communication skills Bring your expertise in advanced printing solutions and customer service to Ricoh in Windsor.
📌 On-Site Field Technician at Ricoh (Windsor)
🏢 Ricoh USA
📍 Windsor