Enhance healthcare experiences with Petal as an Onboarding Specialist. This hybrid role focuses on supporting physicians using the Xacte medical billing platform from initial setup through to go-live. In this vital position, you'll take ownership of new clients, ensuring their profiles are set up accurately and comprehensively.

Coordinate closely with internal teams while managing timelines for seamless transitions. Your structured approach will foster strong trust-based relationships with clients in the fast-paced healthcare environment. Key Responsibilities:

- Own onboarding processes for recent clients
- Validate and configure client profiles accurately
- Collaborate with internal teams for training and support
- Ensure timely follow-ups for smooth go-lives Requirements:
- Experience in customer service or onboarding roles
- Detail-oriented with great organizational skills
- Proficient communication skills in French and English
- Ability to manage multiple priorities effectively
- Comfort with technology and web-based platforms Leverage your client experience expertise at Petal to support healthcare professionals and enhance operational efficiency.

📌 Onboarding Specialist at Petal (Quebec City)
🏢 PetalMD
📍 Quebec City