17 Sep
|
Fortive
|
Toronto
Revenue Operations Specialist Position Overview The Revenue Operations Specialist plays a key role in supporting Intelex's Quote-to-Cash (QTC) process by partnering with Sales, Renewals, Finance, Billing, Legal, and other cross-functional teams. This role is responsible for reviewing and supporting complex commercial transactions, ensuring data accuracy, operational compliance, and an exceptional internal customer experience. Review and support complex sales opportunities, quotes, and commercial terms to ensure compliance with company policies and approval guidelines.
Review customer-facing quotes, order forms, and commercial documentation for completeness, accuracy, and operational readiness. Partner with Sales, Renewals, Finance, Billing, Legal, and other cross-functional teams to resolve deal-related questions and drive timely execution. Maintain accurate opportunity, quote, and customer data within Salesforce, DealHub, and other Revenue Operations systems.
Serve as a trusted advisor on quoting, policies, systems, and Quote-to-Cash (QTC) processes by responding to internal inquiries and providing guidance. Develop and maintain process documentation, training materials, and standard operating procedures, and deliver training to drive user adoption and process consistency. Drive continuous improvement initiatives by streamlining workflows, automating manual processes, enhancing system functionality, and improving the overall Quote-to-Cash experience.
Experience with Salesforce CRM. ~ Strong Microsoft Office, MS Teams, Outlook skills.
~ Strong organizational and time management skills. ~ Ability to manage multiple priorities in a fast-paced environment. ~ Customer-focused mindset with solid problem-solving abilities. ~ Comfortable working with ambiguity and evolving business requirements.
Experience partnering with Sales, Finance, Billing, Renewals, and Legal. Continuous improvement mindset with experience identifying process efficiencies.
Experience supporting complex pricing models and commercial transactions. Ability to influence stakeholders and manage competing priorities.
Experience supporting a SaaS or subscription-based software company.
Experience with Quote-to-Cash (QTC), Order-to-Cash (OTC), or commercial operations is considered an asset. Bachelor's degree in Business, Commerce, Finance, Operations, or a related discipline, or equivalent practical experience. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We use the proven Fortive Business System (FBS) to accelerate our positive impact.
📌 Operation and Maintenance Specialist (Toronto)
🏢 Fortive
📍 Toronto