Job Overview

Kalum Kabs Ltd. is seeking a dependable, organized, and proactive Operations Coordinator to join our team in Terrace, British Columbia.

The Operations Coordinator plays an key role in supporting the day-to-day operation of our taxi and shuttle services. This position involves coordinating drivers, vehicle assignments, bookings, dispatch communication, customer requirements, and operational changes.

The ideal candidate will be comfortable working in a fast-paced environment and will be able to manage multiple priorities while maintaining professional communication with drivers, customers, dispatch, and management.

Responsibilities

- Coordinate daily taxi and shuttle operations
- Assist with driver scheduling and shift coverage
- Coordinate vehicle assignments and vehicle availability
- Communicate operational requirements to drivers
- Assist with management of pre-booked trips and transportation services
- Coordinate airport transfers and corporate transportation requirements
- Work closely with dispatch to maintain appropriate service coverage
- Respond to driver call-outs and unexpected operational changes
- Help resolve service disruptions and scheduling conflicts
- Communicate professionally with customers and corporate clients
- Follow up on operational and customer service concerns
- Maintain operational records, reports, and documentation
- Assist with driver attendance and performance tracking
- Provide operational information and updates to management
- Support company policies, safety procedures, and transportation requirements
- Identify and recommend opportunities to improve operational efficiency




- Perform other operational and administrative duties as required

Qualifications
- Strong organizational and time-management skills
- Strong verbal and written communication skills
- Ability to manage multiple tasks and priorities
- Strong problem-solving and decision-making skills
- Comfortable working with drivers, customers, and management
- Good computer and Microsoft Office/Microsoft 365 skills
- Ability to learn transportation and scheduling systems
- Ability to work independently with limited supervision
- Professional, dependable, and team-oriented attitude
- Previous experience in transportation, logistics, dispatch, fleet operations, hospitality, or a similar operational environment is an asset
- Previous supervisory or coordination experience is an asset
- Valid driver's licence preferred

Compensation & Vacation Salary: $55,000–$62,000 per year, based on experience and qualifications

Vacation: 2 weeks paid vacation per year

Schedule

This is a full-time, on-site position.

Due to the operational nature of the transportation industry, the successful candidate must be able to provide some flexibility in working hours and occasional after-hours operational support when required. The prior offer for this role similarly identified it as a management-level position requiring flexibility for operational continuity.

Work Location

Terrace, British Columbia

Job Type

Full-time

Permanent

How to Apply

Please submit your resume along with a short introduction outlining your relevant experience.

Pay: $55,000.00-$62,000.00 per year

Benefits

- On-site parking
- Paid time off

Work Location: In person

📌 Operations Coordinator – Transportation & Fleet Operations (Terrace)
🏢 Kalum kabs
📍 Terrace