If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company)., Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of valued clients.

Our Western

Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection).

Community Fire Prevention

Ltd (an Onyx-Fire Family Company) is a modern company with old-fashioned values. We pride ourselves on being (and remaining) a trusted leader within the local Fire Prevention industry. In addition to maintaining safe communities, our teams core focus is to provide 'next-level' service through innovative solutions and meaningful connections.

People

First, Wow Every Customer, Everything is Possible and Own it! We are currently looking for an additional Operations Specialist to join our growing team! As an Operations Specialist you will oversee the scheduled work orders for the current week, otherwise referred to as 'The Board'. This includes various tasks such as managing sick coverage for Technicians, coordinating Service Calls, reviewing Technicians hours of work, and liaising with internal teams, customers, and contractors as needed.

Responsibilities of the Operations Specialist include: Oversee scheduled jobs daily to ensure work is set up for success, including,



monitoring Technician arrival times and GPS statuses.

Communicate

Technician absences with Payroll Team and ensure time off is entered into HRMIS.

Review Service

Calls from previous day / evening for completion or outstanding work. Conducting customer satisfaction calls.

Please Note : This position will be working out of our Port Coquitlam office, Monday through Friday from 8am - 4:30pm. This position also has an on-call phone rotation. Local candidates only. If you’re enthusiastic, goal driven with high attention to detail, solid work ethic and a passion for customer service we want to hear from you!

The ideal candidate will contribute to a flexible upbeat team environment that values diversity, inclusion, and respect for all. Excellent telephone skills and office etiquette. Stays flexible and organized in a fast-paced environment.

Exceptional

English verbal, written and listening skills. Proficient using computers for a variety of tasks. 1-2 years experience in a similar role is considered an asset. ~ Experience / knowledge of Fire Prevention Industry is considered an asset. ~ Proficiency with MS Office Suite (Excel, Word, Outlook). ~ High school diploma, or GED. On the job training and opportunity for company paid education. Company social events.

Benefits Package that includes extended medical, dental, life and AD&D;, EAP, disability and vision care after three months.

📌 Operations Manager - Medical (Port Coquitlam)
🏢 Community Fire Prevention
📍 Port Coquitlam