Clinic Marketing & Reception Coordinator – Part-Time

Huronia Chiropractic & Wellness Centre – Barrie, ON

Huronia Chiropractic & Wellness Centre is a well-established multidisciplinary healthcare clinic in Barrie offering chiropractic care, physiotherapy, Registered Massage Therapy, acupuncture, custom orthotics and wellness services.

We are looking for a part-time Marketing & Reception Coordinator to help strengthen our patient communication, appointment bookings, recalls and day-to-day front-desk operations.

This position is ideal for someone who is organized, personable, comfortable communicating with patients and interested in combining healthcare reception with hands-on marketing and community outreach.

Responsibilities

Reception & Patient Communication

· Answer incoming phone calls, emails and patient inquiries

· Welcome patients and provide a professional, friendly front-desk experience

· Assist patients with appointment scheduling and changes

· Manage online bookings and appointment information through Jane App

· Confirm appointments and assist with appropriate follow-up communication

· Maintain accurate patient and appointment information

· Support efficient communication between patients, practitioners and the clinic team

Patient Recall & Clinic Communication

· Assist with patient recall and reactivation campaigns

· Contact existing patients regarding recommended follow-up appointments

· Help communicate available services and appointment opportunities

· Support SMS, email and telephone communication with patients

· Assist with outreach to patients who have not recently booked an appointment

Marketing & Social Media

· Assist with Instagram and Facebook content





· Help prepare and schedule social media posts

· Promote clinic services, practitioners and educational information

· Assist with Google Business Profile updates and clinic visibility

· Help with email marketing through Mailchimp

· Assist with simple promotional materials and patient communications

· Help highlight clinic services including chiropractic care, physiotherapy, Registered Massage Therapy, acupuncture and custom orthotics

· Support community outreach and local marketing initiatives

Clinic Support

· Help maintain an organized and welcoming reception area

· Assist with general administrative duties as required

· Work collaboratively with chiropractors, physiotherapists, Registered Massage Therapists and other healthcare providers

· Help ensure that scheduled appointments and important appointment types are communicated appropriately to the practitioner

· Support a skilled and positive patient experience

Qualifications & Skills

· Previous reception, administrative, customer service or healthcare experience is an asset

· Strong communication and interpersonal skills

· Comfortable speaking with patients by telephone and in person

· Strong organizational and time-management skills

· Comfortable using computers and learning new software





· Experience with social media is an asset

· Experience with Jane App, Mailchimp or Google Business Profile is an asset

· Ability to work independently while also being part of a multidisciplinary team

· Professional, dependable and detail-oriented

· Ability to handle multiple tasks in a busy clinic environment

Hours

Approximately 10 hours per week, with the potential for additional hours as clinic needs develop.

Scheduling can be discussed with the successful candidate.

Why Join Us?

· Established multidisciplinary healthcare practice

· Professional and supportive clinic environment

· Opportunity to develop both healthcare administrative and marketing skills

· Variety of responsibilities rather than a traditional reception-only role

· Opportunity to contribute directly to patient communication, clinic growth and community visibility To apply: Please submit your resume and a brief description of your relevant experience.

Pay: $22.00-$24.00 per hour

Expected hours: 10.0 per week

Benefits

- On-site parking

Application question(s):
- The role requires you to be on site during weekday hours. However, there are needs for coverage during Saturdays and Sundays. Are you consistently available to step in on these days? How do you manage your schedule to maintain this flexibility?
- As our clinic coordinator, you will have alot of autonomy. Can you tell me about a time in a previous role you noticed a gap in a company's marketing or daily operations, TOOK THE INITIATIE TO FIX WITHOUT BEING ASKED, and what "outside the box" idea you used to drive results?

Work Location: In person

📌 Part-Time Clinic Marketing & Reception Coodinator (Barrie)
🏢 Huronia Chiropractic u0026 Wellness Centre
📍 Barrie