Drive operational success as a Personal Care Specialist Team Lead, focusing on coaching and team coordination. This role is vital in ensuring smooth daily operations and high-quality service. As a Personal Care Specialist Team Lead, you will coordinate team activities under the District Manager's guidance, ensuring seamless operations.

Your role will involve addressing escalations, monitoring KPIs, and coaching team members to enhance performance. Use your expertise to cultivate an engaged and efficient team workplace in a healthcare setting. Key Responsibilities:

- Distribute tasks and ensure team availability
- Monitor KPIs and manage operational challenges
- Run team meetings and conduct 1:1 coaching sessions
- Support new initiatives and operational transitions
- Maintain records and facilitate best practices sharing Requirements:
- 3+ years of experience in patient support or case management
- Ability to manage stressful situations effectively
- Strong organizational and time management skills
- Proven track record of mentoring and coaching team members
- Excellent communication skills, both written and oral Enhance team performance and operational efficiency as a Personal Care Specialist Team Lead.

📌 Personal Care Specialist Team Coordinator (Montreal)
🏢 MWI Buying Group
📍 Montreal