We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide protected, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best‑in‑class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting‑edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

Are you passionate about quality, continuous improvement, and building processes that drive exceptional customer experiences? Do you thrive in a fast paced manufacturing workplace where your expertise can make a measurable impact? If so, we'd love to hear from you.

We are seeking a Quality Assurance Manager to join our Electronics Manufacturing team in Vernon, BC. This is an exciting opportunity for a motivated and enthusiastic leader who is committed to quality excellence and operational success.

Scope of Position

This motivated and enthusiastic individual, committed to quality l, as part of the Electronics Manufacturing team will be responsible for To develop, implement and lead the Quality Assurance programs to ensure that the company meets or exceeds goals and customer requirements. Focus areas include developing and leading the Quality Management System, product design and development quality, Production and Supplier Quality, Product quality and customer satisfaction processes.

This position is responsible for supervision of one direct report and reports to The Operations Manager.

This role is onsite and is based in Vernon BC, Canada.





Primary Job Duties and Responsibilities

- Responsible for the overall development, implementation, direction, coordination, and evaluation of Quality Assurance/Quality Control, and Document Control processes including ISO 9001, etc. (tekmar Quality Management System (QMS))
- Responsible for Customer Quality, Supplier Quality and internal Quality Assurance and control activities
- Champion the position of the customer
- Management of the Corrective and Preventive Action System
- Responsible for all quality metrics including Customer Quality, Supplier Quality, Cost of Quality and internal quality Assurance and control activities
- Significant participation and ownership of areas related to in the New Product Development process to lead and participate in initiatives to ensure new products are thoroughly vetted and are of the highest quality standard (DFMEA, identifying critical to quality requirements, sampling, process controls, certifications, PFMEA, APQP, etc. ) and meet all design specifications
- Responsible for ensuring company compliance with all applicable government regulations and industry standards relevant to electronic manufacturing
- Management of direct reports
- Assume responsibility for other projects and duties as assigned by the Operations Manager or Company management.
- Responsibility directly tied to Watts Value of Integrity and Continuous Improvement
- Travel Requirements: 10%

Required Qualifications





- At least 7 years-experience with the use and implementation of Quality concepts in a manufacturing environment
- Demonstrated minimum of 5 years' experience in people management, with end‑to‑end responsibility for the employee lifecycle.
- Comprehensive knowledge of Engineering, and Quality principles, concepts, practices, and theories
- Knowledge of Inspection and Quality Control Methods, techniques and equipment used in a manufacturing environment
- Ability to work with Customer/Supplier representatives for all quality related issues
- Regulatory experience such as CSA and UL required
- Excellent organizational skills with focus on detail
- Excellent written and oral communication skills essential to connect with audiences that vary from employees to leadership; from direct reports to peers; from customers to suppliers; and regulatory agencies.
- Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
- Must successfully establish employment eligibility and satisfactorily complete background checks, as a condition of employment.

Preferred Qualifications

- Experience with the implementation of Quality concepts in a manufacturing environment.
- Knowledge of Lean Six Sigma Black Belt related methodologies
- Preferred experience or working knowledge in Continuous Improvement, Lean methodologies, and Supply Chain Management (APICS).

General Applicable Company Competencies

- Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
- Punctuality and dependability.
- Ability to be flexible and adapt to changing work priorities and stressful conditions.
- Adherence to all personn

📌 Quality Assurance Manager (Vernon)
🏢 Watts Water
📍 Vernon