Elevate service standards as a Quality Lead within our commercial cleaning operations. This field-focused role emphasizes inspections, team support, and proactive issue resolution to ensure client satisfaction. As the Quality Lead, you will be responsible for inspecting client locations and ensuring that cleaning teams meet the promised standards.

Communicating effectively with both management and cleaning staff is essential to address any quality concerns and enhance operational efficiency. Your organizational skills will shine as you manage multiple accounts and priorities. Key Responsibilities:

- Ensure cleaning standards are consistently met
- Follow-up on inspections and quality issues
- Provide coaching and support to cleaning personnel




- Coordinate current account start-ups and orientations
- Manage cleaning supplies and equipment needs Requirements:
- Valid driver’s license with travel capability
- Passing a criminal record check is essential
- Experience in field operations or commercial cleaning
- Proficiency in using scheduling apps and smartphones
- Flexibility in working hours during operational needs Support our mission by ensuring quality service and effective field operations in commercial cleaning environments.

📌 Quality Lead in Commercial Cleaning (St. John's)
🏢 Smcleanstjohns
📍 St. John's