Explore flexible remote customer service opportunities with MCI, where your communication skills will shine in handling customer inquiries and technical support. In these full-time positions, you'll assist customers while enhancing your problem-solving abilities. MCI is seeking motivated individuals for customer service roles that include answering inbound inquiries, troubleshooting basic technical issues, and supporting product adjustments.

With various full-time schedules available, you can choose shifts that suit your lifestyle. Successful candidates will benefit from world-class training and robust support from the MCI team. Key Responsibilities:

- Address inbound customer inquiries effectively
- Troubleshoot basic technical issues promptly
- Assist customers in managing their services
- Identify sales opportunities and promote products
- Ensure efficient call resolutions with excellent service Requirements:
- Must be at least 18 years old
- High school diploma or equivalent required
- Proficient in Microsoft Office Suite basics
- Strong organizational and communication skills
- Ability to type accurately at 20+ words per minute Utilize your customer focus and communication skills as a part of MCI's energetic remote team.

📌 Remote Customer Service Roles at MCI (Edmonton)
🏢 Visa Hunt
📍 Edmonton