Explore flexible remote customer service opportunities with MCI, where your communication skills will shine in handling customer inquiries and technical support. In these full-time positions, you'll assist customers while enhancing your problem-solving abilities. MCI is seeking motivated individuals for customer service roles that include answering inbound inquiries, troubleshooting basic technical issues, and supporting product adjustments.

With various full time schedules available, you can choose shifts that suit your lifestyle. Successful candidates will benefit from world-class training and robust support from the MCI team. Key Responsibilities:

- Address inbound customer inquiries effectively
- Troubleshoot basic technical issues promptly
- Assist customers in managing their services
- Identify sales opportunities and promote products
- Ensure efficient call resolutions with excellent service Requirements:
- Must be at least 18 years old
- High school diploma or equivalent required
- Proficient in Microsoft Office Suite basics
- Strong organizational and communication skills
- Ability to type accurately at 20+ words per minute Utilize your customer focus and communication skills as a part of MCI's dynamic remote team.

📌 Remote Customer Service Roles at MCI (Quebec City)
🏢 Visa Hunt
📍 Quebec City