Deliver exceptional service to clinicians and patients as a Remote Customer Support Specialist with Fullscript. This role focuses on proactive engagement across North America. Become the primary point of contact for our diverse customer base in this remote position based in or near Kelowna, BC.

Your dedication to problem-solving and supporting customers will enhance their experience with our health technology platform. You will collaborate with teammates to drive new initiatives that delight users across our service. Key Responsibilities:

- Assist practitioners and patients through various communication channels
- Resolve customer issues using product knowledge and support tools
- Foster trust through open lines of communication
- Collaborate with teams for coverage during business hours
- Report trends in customer feedback to supervisors Requirements:
- Experience in customer-centric roles, preferably retail or hospitality
- Positive attitude and passion for customer happiness
- Ability to excel in quick-paced environments
- Strong organizational skills and adaptability
- Flexibility in scheduling for North America coverage Join Fullscript to support meaningful health care connections through outstanding customer service.

📌 Remote Customer Support Specialist (Kamloops)
🏢 Fullscript
📍 Kamloops