Schedule: Monday to Friday, 8:30 am - 5:00 pm The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication. The CSR is also responsible for knowing the Shipping & Receiving Clerk functions and is able to perform in the Customer Service as well as the Shipping and Receiving function, if needed. Provide a strong level of customer service to internal and external customers Complete paperwork to make sure it is error free and prepare orders for distribution to forklift operators Communicate with customer on scheduling issues Sign driver in and out of the facility; verifying all paperwork Maintain door accuracy and yard report for trailer inventory Process Bills of Lading and associated shipping and receiving documents Reconcile inbounds with packing slips and coordinate drop lot activity Work closely with shift management and leads to accomplish shift goals Participate in all training programs provided High School Diploma/GED equivalent required PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Previous AS400 and/or warehouse management systems (WMS) experience preferred Good interpersonal skills and ability to work with internal and external customers Previous shipping & receiving experience in a warehouse environment Personal Qualities Solid organization skills This role routineuses standard office and computer equipment Comprehensive Perks - Enjoy full health insurance (medical, dental, and vision), life insurance, tuition assistance, PTO, and so much more!

High-Performance Culture - We embrace a growth mindset and continuous improvement - come be a part of it! Please note that this is an onsite position, and CJ Logistics Canada Corporation does not offer relocation assistance. At CJ Logistics,



we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers.

We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.

📌 Representative, Customer Service (Toronto)
🏢 CJ Logistics Canada
📍 Toronto