We’re Hiring Sales Assistants To Give friendly advice to customers Get full training on specialist services like boot fitting and gait analysis Enjoy 40-60% discount on top outdoor brands We believe lives better when it’s lived outdoors. Whether it is hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. We’re looking for a Sales Assistant – known in our team as a Customer Advisor – to help support all kinds of adventure.

From experienced hikers to weekend walkers, you’ll give friendly, helpful advice and make sure they find the gear that suits them. We’re part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice, and a real commitment to protecting the planet.

As part of our store team you’ll be working with friendly people who enjoy the outdoors, just like you. You’ll help customers reconnect with nature by making sure they leave with the right kit, whatever the elements throw at them. Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear Take pride in the store’s appearance and work with your team to create a welcoming and inspiring environment for every customer Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice Learn and deliver specialist services like gait analysis,



boot fitting and rucksack fitting – we’ll give you all the training you need to support every customer’s journey Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised Be part of a versatile team, with weekend shifts included so we can help customers when they need us the most Take advantage of regular learning and development opportunities – whether you’re starting out or aiming to progress, we’re here to help you grow.

Enjoys helping people and providing great customer service Is eager to learn about the outdoors and the products we sell Although our zero-hour contracts provide flexibility to work varying hours each week, our rotas are published 4 weeks in advance and we ask that you confirm your availability in line with this. Starting salary of £12.71 per hour (£11.11 per hour if you’re under 21) ~ Support for your wellbeing with free, confidential help available any time through our Employee Assistance Programme ~ Ongoing training and learning including expert sessions from top outdoor brands and our in-house development team to help you grow your skills and confidence ~40-60% discount on our full range of outdoor clothing and gear ~ Up to 33 days holiday (pro-rated based on your role and hours) with the option to buy more ~ Yearly bonus of up to £750 (based on how many hours you work) ~ Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.

📌 Retail Assistant Visual Merchandising (Keswick)
🏢 Cotswold Outdoor Group
📍 Keswick