Lead a passionate team at Roots as a Retail Team Lead, driving customer satisfaction and operational excellence. This role is vital for creating an exceptional in-store experience for our customers. At Roots, we are looking for a Retail Team Lead who connects leadership with sales associates, ensuring the store operates smoothly.

With at least one year of related retail experience, you'll motivate your team to exceed goals and foster a culture of inclusivity. You will also prioritize customer service excellence and seamless operational execution. Key Responsibilities:

- Inspire and coach sales associates on customer service
- Assist management in onboarding new team members
- Oversee daily banking procedures and POS management
- Delegate tasks to maximize store efficiency
- Communicate performance feedback to enhance team results Requirements:
- Minimum 1 year retail experience in apparel
- Proven leadership skills in a sales environment
- Strong organization and problem-solving abilities
- Capacity to work adaptable shifts, including weekends
- Passionate about delivering exceptional customer experiences Shape the retail landscape at Roots by leading a dedicated team and prioritizing customer satisfaction.

📌 Retail Team Lead at Roots (Toronto)
🏢 Kibbi Technologies
📍 Toronto