Elevate your career with HOOPP as a Senior Employer Services Specialist. Deliver exceptional service to our clients while fostering inclusive relationships and utilizing effective communication strategies. In this role, you will be part of the Employer Services team within Client Services, supporting assigned employers with their queries and administrative needs.

You'll leverage your five years of experience in pensions or financial services, ensuring client satisfaction through effective follow-ups and accurate information dissemination. This is a unique opportunity to contribute to an organization dedicated to providing financial security for Ontario healthcare workers. Key Responsibilities:

- Provide high-quality service to assigned employers
- Document and track client discussions accurately




- Verify information and follow-up on concerns
- Assist in financial transactions and invoice resolutions
- Build long-term, professional relationships with employers Requirements:
- College diploma or university degree preferred
- 5 years' experience in pension or financial services
- Detail-oriented and client-focused
- Robust verbal and written communication skills
- Ability to work collaboratively in a team setting Utilize your expertise in client service and communication to enhance HOOPP's mission of supporting Ontario healthcare workers.

📌 Senior Employer Services Specialist (Toronto)
🏢 HOOPP
📍 Toronto