Join a high-impact business communications team supporting senior leaders within Canadian Commercial Banking. In this role, you'll act as a trusted advisor to executives, developing strategic communications that bring business priorities to life and drive employee engagement. Combining exceptional writing skills with strong business acumen, you'll lead end-to-end communications planning and execution, translating complex ideas into transparent, compelling messages.

This is an excellent opportunity for a seasoned communications professional who enjoys working in a collaborative environment, partnering with senior stakeholders, influencing outcomes, and making a visible impact across the business.

Job Family Group

Corporate Affairs

Address

100 King Street West

- Works collaboratively with business/group and stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver communication solutions that effectively support and address communications needs.
- Sources content and feedback, assesses information and translates thoughts into effective communications solutions.
- Delivers high quality communications solutions that target audiences can easily access, understand and action that are alignment with company standards.
- Provides strategic input into business/group decisions as a trusted advisor.
- Makes recommendations to senior leaders on strategy and new initiatives, based an in-depth understanding of the business/group.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Recommends and implements solutions based on an analysis of issues and implications for the business.
- Makes recommendations and solves problems to ensure communication solutions are implemented.




- May network with industry contacts to gain competitive insights and best practices.
- Leads the communications strategy planning process bringing strategic, professional communications counsel, planning and direction to leaders.
- Conducts independent analysis and assessment to resolve strategic issues.
- Acts as the prime subject matter expert for internal/external stakeholders.
- Develops strategies and tools to measure, analyze and report on the effectiveness of communications initiatives.
- Monitors and tracks performance, and addresses any issues.
- Makes recommendations for improvements based on insights.
- Leads the execution of communication solutions; assesses and adapts as needed to ensure quality of execution.
- Assesses communications requests to determine relevancy, appropriateness, pacing and sequencing, and alignment to business priorities.
- Gathers content from multiple sources and develops communications for various vehicles including leadership messages, intranets, town halls, newsletters, video, presentations and new social media.
- Identifies and liaises with the stakeholders about opportunities for communications to other groups (e.g. customers, media, etc.) to increase communication effectiveness and alignment.
- Leads business/group change management activities from a communications perspective.
- Provides advice and strategic communications support (planning and execution) for special projects.




- Leads planning, development and execution of events and conferences.
- Acts as lead communications role in coded/confidential projects.
- Develops the strategy for and leads ongoing initiatives to continuously improve communications processes & tools.
- Reviews progress to plans and escalates complaints, issues and concerns.
- Manages expenses and external suppliers (as required).
- Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
- Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy.
- Provides communications advice and guidance to assigned business/group, on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions.
- Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions.
- Leads or participates in defining communication plans designed to positively influence or change behaviour; develops tailored messaging; identifies appropriate distribution channels.
- Reviews material to ensure it complies with relevant quality standards, including translation requirements.
- Coordinates, distributes and publishes communication solutions.
- Measures and sustains communications solutions impacting the target employee audience. Gathers feedback and continually evaluates the effectiveness of communication content and the vehicles/platforms/tools/technology (e.g. Intranet, Portal, conference c

📌 Senior Manager, Communications (Toronto)
🏢 BMO
📍 Toronto