Senior Manager, Technology Services (Secret Clearance, 12+ years of experience) to lead digital transformation and modernization using Microsoft 365, Azure, ITIL, and DevOps/CI/CD practices Our client is seeking a

Senior Manager, Technology Services (Secret Clearance, 12+ years of experience) to lead digital transformation and modernization using Microsoft 365, Azure, ITIL, and DevOps/CI/CD practices

Join a technology modernization initiative focused on strengthening enterprise platforms, cybersecurity, and service delivery within a service-focused organization. This role oversees cloud platforms, enterprise applications, product lifecycle management, and Service Desk operations while partnering with business leaders and the PMO to optimize technology investments. The position provides leadership across software development lifecycle initiatives, infrastructure modernization, and cybersecurity compliance activities.

The environment combines operational oversight, product management, and modernization initiatives supporting enterprise-wide technology services.

Must Haves

12+ years in

IT management leading multidisciplinary teams supporting digital transformation and modernization initiatives

5+ years in a

Product Manager role leading

SDLC for customer-facing products

Microsoft 365 ,

Azure , SaaS tools, and ITIL-based service management

NIST ,

CIS Controls , Agile frameworks, and DevOps/CI/CD practices

Undergraduate degree in Computer Science, IT, Software Engineering, or equivalent combination of education and experience

Nice to Have

ITIL certification such as ITIL Practice Manager

Cloud certification in Azure, AWS, or Google Cloud

Professional security certification such as CISSP or CISM

Experience managing vendors, projects,



and service delivery outcomes

French language capability

Responsibilities

Lead and manage a multidisciplinary Technology Services team

Oversee the lifecycle, integration, and optimization of enterprise applications

Own end-to-end product lifecycle management for internally developed and customized software

Advance cloud and infrastructure modernization initiatives across Microsoft 365, Azure, and SaaS environments

Implement and mature ITIL-based service management practices

Ensure compliance with cybersecurity frameworks and privacy legislation

Oversee vendor and partner relationships, including contract performance and compliance

Our client is seeking a

Senior Manager, Technology Services (Secret Clearance, 12+ years of experience) to lead digital transformation and modernization using Microsoft 365, Azure, ITIL, and DevOps/CI/CD practices

Join a technology modernization initiative focused on strengthening enterprise platforms, cybersecurity, and service delivery within a service-focused organization. This role oversees cloud platforms, enterprise applications, product lifecycle management, and Service Desk operations while partnering with business leaders and the PMO to optimize technology investments. The position provides leadership across software development lifecycle initiatives, infrastructure modernization,



and cybersecurity compliance activities.

The environment combines operational oversight, product management, and modernization initiatives supporting enterprise-wide technology services.

Permanent, Ottawa, Onsite, Working Hours: EST

Must Haves

12+ years in

IT management leading multidisciplinary teams supporting digital transformation and modernization initiatives

5+ years in a

Product Manager role leading

SDLC for customer-facing products

Microsoft 365 ,

Azure , SaaS tools, and ITIL-based service management

NIST ,

CIS Controls , Agile frameworks, and DevOps/CI/CD practices

Undergraduate degree in Computer Science, IT, Software Engineering, or equivalent combination of education and experience

Nice to Have

ITIL certification such as ITIL Practice Manager

Cloud certification in Azure, AWS, or Google Cloud

Skilled security certification such as CISSP or CISM

Experience managing vendors, projects, and service delivery outcomes

French language capability

Responsibilities

Lead and manage a multidisciplinary Technology Services team

Oversee the lifecycle, integration, and optimization of enterprise applications

Own end-to-end product lifecycle management for internally developed and customized software

Advance cloud and infrastructure modernization initiatives across Microsoft 365, Azure, and SaaS environments

Implement and mature ITIL-based service management practices

Ensure compliance with cybersecurity frameworks and privacy legislation

Oversee vendor and partner relationships, including contract performance and compliance

Disclaimer: AI may be used in evaluating candidates. This posting is for an existing vacancy.

📌 Senior Manager, Technology Services (Secret Clearance, 12+ years of experience) to lead digital tran (Ahuntsic)
🏢 S.i. Systems
📍 Ahuntsic