This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote). This opportunity can be based out of either Office Location below: As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services.

Lifemark was acquired by Loblaw Companies on May 10, 2022. As part of Lifemark’s Technology & Analytics transformation, we are building a modern product management function focused on enabling operational excellence, scalable growth, and exceptional clinician and patient experiences through technology-enabled workflows and platforms. Reporting to the Director, Products and Platforms, the Senior Product Manager, Practice Management will play a pivotal role in shaping the future of our core practice management platform, the system that runs the clinic operating experience end to end, from the clinician-facing capabilities used to manage day-to-day practice operations to the patient-facing experiences that guide patients through their journey with a clinic.

The role also extends into new and emerging product areas, including the application of AI within the practice management experience. Own the product vision for Practice Management, defining strategy, roadmap, and execution across multiple concurrent initiatives. Partner with cross-functional teams to move from discovery through shipped, adopted functionality, owning scoping, sequencing, and trade-off decisions to keep delivery aligned to the intended business outcome.

Identify opportunities to apply AI-assisted capabilities and automation to clinic and patient workflows,



improving efficiency, reducing manual effort, and elevating the user experience. Define success metrics for practice management initiatives and report progress against them. Establish and contribute to consistent product management disciplines across the organization. 5-7+ years in product management, with at least 2-3 years in a healthcare technology setting. ~ Experience working with practice management systems, EMRs, referrals, scheduling, or operational healthcare workflows. ~ Strong understanding of clinic operations and a track record of driving operational process optimization. ~ Ability to synthesize clinical, operational, and technical inputs into clear strategies and well-scoped requirements. ~ Strong analytical mindset with comfort using data to drive prioritization and communicate product impact. ~ Strong communication, stakeholder management, and facilitation skills across clinical and technical audiences. ~ Experience in Agile product delivery environments. ~ Healthcare, rehabilitation, or multi-site operational experience is considered an asset. ~ Experience with AI-enabled workflows, automation, analytics, or digital transformation initiatives is considered an asset.

Have paid vacation days as well as wellness days Have a choice to enroll in our Health & Dental Flex Life Benefits (or in lieu contribute to your RRSPs) Access to employee assistance program On-site gym, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry-Cleaning services (1 Presidents Choice Circle Office) Inclusion Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Indigenous peoples, Newcomers to Canada, and Visible minorities.

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process.

📌 Senior Product Manager, Practice Management (Toronto)
🏢 Socket.dev
📍 Toronto