Join ASSA ABLOY as a Service Coordinator in Port Coquitlam, British Columbia, and elevate customer satisfaction through effective service operations. Coordinate technician schedules and customer inquiries for seamless service delivery. In this office-based role, you will report to the Commercial Service Manager and be a key player in ensuring a high standard of customer service.

Candidates must possess exceptional organizational skills alongside experience in service coordination or customer service. You’ll adapt quickly to changing priorities and contribute positively to a rapid-paced service environment. Key Responsibilities:

- Answer calls and emails professionally as primary customer contact
- Schedule and coordinate service calls efficiently for technicians




- Maintain accurate records in field service management systems
- Monitor technician workloads to ensure timely service responses
- Coordinate procurement of materials and generate invoices

Requirements:

- Experience in service coordination or administrative roles
- Strong organizational and communication skills
- Ability to manage high-pressure situations effectively
- Proficiency in service management software is a plus
- Excellent attention to detail and decision-making skills

Use your organizational prowess and customer service skills to enhance client satisfaction at ASSA ABLOY.

📌 Service Coordinator in Port Coquitlam
🏢 ASSA ABLOY Group
📍 Port Coquitlam