Become a Service Relationship Expert at Manulife in Vancouver, ensuring exceptional service delivery to Mid-Market clients. Address complex inquiries and support client relations in a flexible hybrid setting. In this role, you'll collaborate with Account Executives and internal service teams to provide superior support to Plan Advisors and Sponsors.

Your focus will be on building strong relationships, resolving service escalations, and educating clients about their benefit plans. Emphasizing collaboration is key to driving results and achieving excellent client outcomes. Key Responsibilities:

- Provide expert support for distribution partners
- Resolve escalated inquiries and negotiate solutions
- Facilitate workshops to educate clients and Advisors
- Analyze client reports for strategic insights
- Promote the use of digital tools for client advantages Requirements:
- 3-5 years of relevant experience in Group Benefits
- Expertise in product knowledge and client relations
- Strong analytical abilities with reporting tools
- Excellent presentation and communication skills
- Ability to thrive in a collaborative team environment Enhance Manulife’s service excellence by leveraging your skills in client relations.

📌 Service Relationship Expert at Manulife (Vancouver)
🏢 Société Financière Manuvie
📍 Vancouver