Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd.

The Site Merchandising

Specialist (1 Year Contract) owns the on-site customer experience end to end — from product onboarding and weekly homepage planning to landing page optimization, on-site search, navigation, and content updates. Working closely with Marketing, Creative, Customer Service, Product, and Operations, they'll make sure site merchandising and product data come together into a stronger site experience and help achieve GRND targets.

Data is core to the role: they'll use it to tell stories, sharpen strategy, and support day-to-day tasks and weekly/monthly plans to drive performance. You're passionate about improving websites, merchandising and customer obsessed. You keep a cool head in high-stress situations and can evaluate and balance risk.

You're data-oriented and can tell stories from a large set of data. Assist in the daily site merchandising for Knix.ca, with consideration of aesthetics, brand, and inventory availability to fuse the art and science of site merchandising. Assist in developing weekly/monthly/quarterly merchandising plans to support product launches and continuously improve the customer experience.





Develop extensive post-mortems and provide actionable merchandising recommendations on campaigns/collections. Execute plans for new product/colour launches, campaigns, promotions, and other site changes Maintain product catalogue, ensuring product data is complete, accurate, and reflective of available inventory for the eCommerce site and in support of retail. Support in upload and consistently of all site assets (images, copy, UGC) and maintained to available brand guidelines.

Daily merchandising of site in accordance with inventory levels obtained from partners in Operations and Product. Monitor the site for daily errors to ensure site information is accurate and consistent, and track updates that need to be made. Conduct QA testing prior to any new site content, products, or promotions going live, in collaboration with the Dev/eCommerce product team.

Use data to make recommendations for site improvements, build A/B test hypotheses, and execute tests. Support optimization of catalog and merchandising including offboarding and onboarding of seasonal products Constantly scan the competitive landscape for best-in-class site merchandising and bring recommendations to the team. 3+ years' merchandising experience in an eCommerce retail workplace. ~ Professional working experience in Shopify is considered a strong asset.



~ Working knowledge of Google Analytics/web analytics and SEO. ~ Working knowledge of Microsoft Office or G Suite. ~ Annual salary starting at $75,000.00 CAD The posted expected hourly rate for this role represents candidates developing new skills within the position. Rewards are not just about your regular pay and monthly bonuses.

We believe rewards should support your whole life, not just your shift. That’s why for permanent full-time employees , we cover 100% of the premiums for extended health and dental plans from your first day. You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.

Our Paid Parental

Leave plan tops up salary to 80% for eligible permanent, full-time employees. We also invest in your future with a RRSP matching program for permanent full-time team members. We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications.

While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. Employees feel respected and supported at Knix. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community.

If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

📌 Site Merchandising Specialist (1 Year Contract) (Toronto)
🏢 Knix
📍 Toronto