Embark on a dynamic career as a Technical Solutions Analyst with PointClickCare, supporting exceptional customer outcomes through advanced technical troubleshooting. This remote role combines innovative technology with a human-first approach to healthcare. PointClickCare seeks a Technical Solutions Analyst to be a pivotal part of its technical support team.

You will resolve client issues using your technical expertise and structured analysis. This entry-level role is designed for growth opportunities, enabling you to develop your skills while directly affecting healthcare outcomes. Key Responsibilities:

- Provide technical support by troubleshooting client issues
- Implement effective strategies to resolve technical problems




- Collaborate with the team to address recurring challenges
- Document support activities and solutions thoroughly
- Stay updated on industry technology trends Requirements:
- Strong technical skills in troubleshooting issues
- Knowledge of network protocols and debugging tools
- Experience with SQL Server, APIs, and JavaScript
- Diploma or degree in Information Technology or related field
- Familiarity with diagnostic tools and web-based applications Leverage your technical skills to make a significant impact on the healthcare technology landscape.

📌 Technical Solutions Analyst at PointClickCare (Mississauga)
🏢 Socket.dev
📍 Mississauga