Join a dynamic role as a Technical Systems Engineer focused on delivering top-tier IT support and solutions. This customer-centric position involves hands-on technical maintenance and client engagement. This role demands an experienced individual with a minimum of five years in IT and a solid foundation in various technologies.

You will serve as a technical contact, manage support ticketing through the Service Desk, and conduct on-site repairs and maintenance. Your proactive approach will ensure customer environments are monitored, and that incidents are resolved efficiently. Key Responsibilities:

- Provide effective IT solutions to customer requirements
- Diagnose faults and complete repairs on-site
- Manage support cases via the Service Desk platform




- Escalate critical incidents for management intervention
- Maintain up-to-date technical records and documentation Requirements:
- 5+ years in a relevant IT role
- Expertise in Cyber Essentials and GDPR security standards
- Proficiency in Microsoft 365 and Azure services
- Strong understanding of network infrastructure technologies
- Excellent customer service and problem-solving skills Utilize your technical expertise to enhance customer satisfaction and operational efficiency in this pivotal IT role.

📌 Technical Systems Engineer for IT Services (Victoria)
🏢 S.i. Systems
📍 Victoria