Join AVI-SPL as a Technical Support Specialist, ensuring excellent customer service and technical support. Assist with ProAV and video conferencing issues in a collaborative office setting. This position as a Technical Support Representative is vital for both internal and external AVI-SPL customers. You will manage case loads and respond to technical queries, utilizing your organizational and problem-solving skills.

Your role includes providing operational support for various audiovisual solutions and following up on escalated issues. Key Responsibilities:

- Provide prompt support for AV and video conferencing queries
- Handle incoming phone and email technical inquiries
- Maintain and document technical support cases
- Facilitate troubleshooting for video conferencing systems
- Collaborate with teams for issue resolution Requirements:
- High School Diploma or equivalent required
- Minimum 1-2 years experience in AV/Teleconferencing
- Solid verbal and written communication skills
- Proficient in managing multiple tasks
- Familiarity with AV Control systems preferred Utilize your technical expertise and communication skills at AVI-SPL to enhance customer support.

📌 Technical Support Specialist at AVI-SPL (Markham)
🏢 AVI-SPL
📍 Markham