Launch your career with Venture as a Technical Support Technician. Help resolve hardware challenges while engaging with clients in a fun, supportive environment dedicated to IT excellence. Venture is on the lookout for a passionate L1 Technician to join our expanding team. This full-time role includes diagnosing and fixing hardware issues for Windows and Apple devices, all while nurturing client relationships through outstanding service. Key Responsibilities:

- Resolve tickets efficiently according to service level targets
- Conduct hardware diagnostics and repairs for client devices
- Configure Windows and Mac systems tailored to client needs
- Document resolutions and communicate progress to clients
- Support team with hardware repair process improvements Requirements:
- Minimum 1 year of hardware troubleshooting experience
- Familiarity with printer hardware and software solutions
- Effective communication with non-technical users
- Time-management and multi-tasking skills
- Valid Driver's license required Join a close-knit team where innovation and learning go hand in hand in a fulfilling IT workplace.

📌 Technical Support Technician with Venture (Markham)
🏢 Venture
📍 Markham