PURPOSE

Provides outstanding customer service to determine which products and services best fit our customers' needs.

KEY ACCOUNTABILITIES

- Assists customers in the selection of ZWILLING merchandise, while providing information about the product, materials, technology and functionality.

- Ensures customer service standards are upheld by listening to customers' wants and needs, providing product information as required.

- Drives and closes sales by utilizing ZWILLING selling techniques Completes customer sales transactions.

- Maintains store appearance and assists in processing and replenishing merchandise.

- Helps to support and create a team environment.

- Adheres to the ZWILLING's brand values and Sales Associate competencies.

KNOWLEDGE SKILLS AND ABILITIES

- Must possess and consistently exhibit the competencies relative to the position.

- Ability to write read and comprehend easy instructions, short correspondence and memos.





- Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

- Ability to add, subtract, multiply and divide in all units of measure.

- Ability to use a point of sale system and must have a basic understanding of cash register functions and cash procedures.

- Ability to exercise good judgment and decision-making skills.

- Ability to demonstrate excellent verbal and written communication skills.

- Ability to work a varied schedule including weekends, evenings and statutory holidays. Also available to work overtime during peak periods.

QUALIFICATIONS

- Three to six months of retail experience is preferred.

- Open Availability

📌 Vaughan (4) - Sales Associate
🏢 Zwilling J.A. Henckels
📍 Vaughan