Position Title: Labour and Employee Relations Manager Employment Type: Full-Time Staff | Non-Union Reports To: Director, Labour and Employee Relations TVO Media Education Group (TVO) is devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages. We are an agency of the Ontario Ministry of Education and a registered charity that contributes to learning, civic engagement, and public service media across Ontario. We provide free, trusted, and accessible educational content that can support Ontarians of all ages, regardless of background, location, or circumstance. To fulfill our mandate, TVO delivers curriculum-connected resources through TVO Learn and TVOkids, offers Ontario’s largest online high school through TVO ILC, and produces journalism, documentaries, current affairs programming, and podcasts with TVO Today that help Ontarians understand the issues shaping their communities. TVO is seeking a seasoned generalist to fill a role as a Labour and Employee Relations Manager to provide practical, solutions-focused labour and employee relations support in a highly unionized environment. This role advises leaders on collective agreement interpretation, grievances, investigations, performance management, and conflict resolution while supporting a constructive, collaborative labour relations culture. Provide day-to-day labour and employee relations advice to managers and People &

• Culture colleagues, including guidance on collective agreement interpretation, employment legislation, policies, past practice and risk-informed options. Support the administration of TVO’s policies and collective agreements by helping leaders address issues related to discipline, performance management, attendance, accommodation, restructuring, workforce planning, terms and conditions of employment and other workplace matters. Work collaboratively with union representatives, managers and internal stakeholders to resolve employee relations issues and grievances in a fair, constructive and timely manner,



including participation in grievance meetings, labour-management discussions and follow-up actions. Conduct fact-finding, workplace reviews and investigations related to employee concerns, policy breaches, discipline, respectful workplace matters and other labour and employee relations files

• Research, analyze and prepare background materials for collective bargaining, grievance responses, arbitration preparation, settlement discussions and labour relations planning, including comparator research, trend analysis and documentation review and share recommendations with the Director, Labour and Employee Relations. Support the implementation of negotiated settlements, collective agreement changes and labour relations commitments by coordinating with People &

• Culture, Total Rewards, HRIS, Payroll, Finance and operational leaders as required, ensuring downstream impacts are understood and implemented accurately. Help develop and deliver manager resources, communications and informal training and coach leaders to strengthen their confidence in managing within a unionized and non-unionized workplace and applying People &

• Culture policies consistently. Monitor relevant labour and employment legislation and emerging labour relations practices to support compliance and continuous improvement on matters related to employment standards, labour relations, occupational health and safety, human rights and accessibility, short term disability, accommodations and attendance management. Maintain accurate file documentation, notes, reports and records that support informed decision-making, timely follow-up and defensible labour and employee relations outcomes. Post-secondary education in Human Resources, Industrial Relations, Labour Relations,



Law, Business Administration or a related discipline

• Minimum of 5 years of experience working in a multi union public sector environment, leading investigations, grievances and negotiations. A strong interest and experience in the use of AI in a human resources environment. CHRP or CHRL designation is an asset. Progressive labour and employee relations experience in a unionized environment, with demonstrated ability to interpret and administer collective agreements and advise managers on workplace issues, combined with a broad HR generalist expertise Experience supporting grievance management, workplace investigations, discipline, performance management, accommodation, restructuring or workforce change files. Strong research, analytical and writing skills, with the ability to prepare clear summaries, recommendations, briefing materials, investigation documentation and labour relations records. Ability to manage multiple priorities, meet deadlines, follow through on details and work effectively in a fast-paced environment where issues may be urgent, sensitive or ambiguous. Self-starter with proven ability to pivot between strategic and hands-on work. Motivated to pursue current and alternative strategies along with a focus on continuous improvement. You’ll belong to a diverse, tight-knit community of talented colleagues who share a passion for education. Final compensation will be determined based on a number of factors including qualifications, relevant experience, and internal equity. TVO does not use artificial intelligence (AI) or automated decision‑making tools to screen, assess, or select candidates. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g., including alternate formats of materials, accessible meeting rooms). If you are seeking accommodations during the application or interview process, please advise us as soon as possible so that appropriate arrangements can be made by sending your request to [email protected]. #

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