Join Uptime Industrial as an Account Manager, dedicated to enhancing customer experiences through proactive management and engagement. This role emphasizes building lasting relationships with clients to drive retention and growth.

Reporting to the Senior Business Development Manager, you will oversee a portfolio of approximately 80-100 accounts, ensuring customers receive top-notch support and tailored service. Your focus will be on understanding their unique needs, addressing concerns, and promoting relevant Uptime Industrial services, all while collaborating closely with internal teams.

Key Responsibilities:

- Serve as the primary contact for current customer accounts
- Build relationships through regular check-ins and site visits




- Identify growth opportunities and drive account expansion
- Support business development initiatives through market research
- Collaborate on seamless project transitions for awarded work

Requirements:

- 3+ years of relevant experience in customer-facing roles
- Background in industrial, manufacturing, or service industries
- Solid problem-solving and organizational skills
- Proficient in Microsoft Office and CRM systems
- Valid Class 5 driver's licence for local travel

Make an impact at Uptime Industrial while enhancing your career in account management and customer relations.

📌 Customer-Focused Account Manager Role (Surrey)
🏢 Socket.dev
📍 Surrey