Parts and Service Supervisor – Heavy Equipment Repair Shop

NNK Equipment Services is a heavy construction equipment repair and service shop seeking an experienced Parts and Service Supervisor to oversee the daily workflow, including parts inventory, technician scheduling, and service dispatch for heavy-duty construction equipment (excavators, dozers, loaders, graders, cranes, and related machinery).

Main Duties

- Supervise, plan, and review parts/inventory, including receiving, storing, distributing, and tracking parts and components for heavy construction equipment repairs
- Coordinate and schedule work orders between customers, technicians, and the shop floor to ensure timely repair and maintenance of heavy equipment
- Requisition, order, and maintain adequate inventory levels of parts, components, and supplies required for heavy equipment repairs, and liaise with suppliers and manufacturers
- Establish work schedules and procedures, and coordinate activities with other work units or departments (e.g., mechanics, field service technicians, warranty administration)
- Resolve work-related problems and prepare and submit progress and other reports related to parts, inventory, and service scheduling
- Ensure smooth operation of computerized inventory, dispatch, and tracking systems, and recommend measures to improve productivity and equipment performance
- Requisition materials and supplies,



and monitor stock levels to prevent shortages or delays in equipment repair turnaround
- Establish and monitor safety procedures and ensure staff compliance with company policies, safety regulations (e.g., Work SafeBC/OH&S;), and quality standards
- Provide training and orientation to recent staff on inventory systems, safety procedures, and shop workflow
- May supervise the ordering and tracking of warranty parts and coordinate with equipment manufacturers on warranty claims
- Investigate customer and employee complaints related to service delays, parts availability, or work quality, and implement corrective measures
- May perform the same parts/inventory/dispatch duties.

Requirements

- Completion of secondary school
- A minimum of 1 year of experience in a related occupation is required
- Demonstrated experience working in a workshop or industrial setting would be considered an asset.
- Strong organizational and communication skills, with the ability to prioritize multiple work orders and shifting priorities in a fast-paced shop environment
- Valid driver's license considered an asset
- Experience with computerized inventory, dispatch, or work-order tracking systems considered an asset

Work address: 11846 98A Ave Surrey, BC V3V 2L3

Salary: $38.50 per hour – 35 hours per week.

TO APPLY:

If you have the skills and experience required for this position, please forward your resume to:

E-mail: [email protected]

Posted 2026-09-15

📌 Parts and Service Supervisor (Surrey)
🏢 NNK Equipment Services
📍 Surrey