Join Dialpad in Kitchener, Canada, as an AI Software Development Engineer in Test, where you will be at the forefront of quality assurance in AI-driven communications. Focus on developing robust test frameworks that ensure high-quality product features.

In this integral role, you will be responsible for planning and implementing rigorous testing protocols that validate feature functionality. Your expertise in software development will help in building effective testing strategies for Dialpad’s innovative AI systems.

Collaborating with cross-functional teams, you will play a key role in maintaining high-quality standards for customer communications.

Key Responsibilities:

- Implement functional, regression, and performance tests systematically
- Analyze capacity and load test results to ensure robust performance




- Drive test strategy initiatives for AI Contact Center services
- Build and maintain scalable test automation frameworks
- Provide mentorship and guidance to junior engineers

Requirements:

- Minimum 6+ years of experience in software testing and development
- Solid programming skills in languages like Java or Python
- Proven experience with scalable test automation and methodologies
- Knowledge of cloud services and CI testing frameworks
- Excellent communication skills to collaborate effectively across teams

Drive excellence in QA practices at Dialpad and leverage your expertise to enhance customer experiences through cutting-edge technology.

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📌 AI Software Quality Engineer at Dialpad (Kitchener)
🏢 Dialpad
📍 Kitchener