Join Scotiabank as the Manager of Workplace Operations on a 10-month contract and enhance operational effectiveness. This role ensures superior service and team development in a high-quality environment.
Based in Toronto, you will manage a team committed to operational excellence and customer satisfaction. Key tasks include virtual support management, team coaching, and compliance assurance. Your leadership will not only monitor team performance but also develop strategies for continuous improvement.
Key Responsibilities: • Lead Operations team and optimize service standards • Manage in office employee interactions and support • Report on operations metrics to enhance efficiency • Ensure compliance with OHS and safety regulations • Address issues escalated by the team regarding facilities
Requirements: • 5 years’ experience leading teams in finance • Familiarity with performance management strategies • Knowledge of Microsoft Office and related tools • Competency in handling multiple concurrent responsibilities • Insight into compliance and regulatory frameworks
Join Scotiabank to drive operational success through effective management and innovative solutions. #J-18808-Ljbffr