Elevate your career in customer service with WorkSafeBC as an Employer Service Agent. Focus on assisting employers from our Richmond office, answering critical questions about insurance and account status.
This temporary role is vital for the Assessments department, helping ensure accountability in B.C.'s workers' compensation system over the next 18 months. Your success will depend on your ability to effectively communicate and manage important inquiries in a busy call center environment.
Key Responsibilities: • Address employer inquiries regarding assessments and compliance • Gather essential financial details from clients • Provide email support for new employer account inquiries • Investigate and amend returned mail issues • Demonstrate core organizational behaviors in daily tasks
Requirements: • Proven experience in handling phone inquiries • Valuable typing ability and English skills • Accurate and efficient data entry proficiency • Adaptable to changing priorities • Consent to a criminal record check and eligibility to work in Canada
Use your customer service skills to contribute to WorkSafeBC's impactful mission for the community. #J-18808-Ljbffr