Shape the customer experience as a Customer Service Associate in a fully remote position, based in Canada. Support North American clients with reliable, empathetic service that is crucial for their business operations.

This role puts you at the forefront of customer interactions, where you will resolve inquiries related to logistics and secure storage. You will investigate complaints, tackle complex service issues, and provide thoughtful solutions tailored to each client's needs. Collaboration and strong communication skills will be key to your success.

Key Responsibilities:



• Act as the primary support contact for clients • Resolve inquiries on logistics solutions and secure storage • Investigate and address complex customer complaints • Provide personalized service adjustments • Collaborate with colleagues to enhance customer service

Requirements: • Experience in customer service or similar fields • Excellent communication and organizational skills • Strong problem-solving skills for complex issues • Ability to work effectively in a remote environment • Knowledge of logistics and information management practices

Join a collaborative workplace where your contributions significantly impact client operations. #J-18808-Ljbffr

📌 Customer Service Representative - Canada Remote (Winnipeg)
🏢 Triwill Group
📍 Winnipeg