Take the lead in aftermarket operations with Flaman as a Senior Aftermarket Manager. Oversee parts, hardware, and rentals to drive customer success and team excellence.

In this pivotal role, you will manage daily operations, ensuring the Aftermarket Customer Service team delivers outstanding support. Your leadership will empower staff to optimize customer experience through efficient order processing, rental logistics, and issue resolution. Collaborative efforts with Sales, Service, and Logistics will elevate service delivery across product lines.

Key Responsibilities:



• Direct operations in parts distribution and rental management • Mentor and coach the Aftermarket Customer Service team • Ensure productive processing of orders and returns • Collaborate across departments for aligned objectives • Monitor performance metrics for continuous improvement

Requirements: • Proven leadership in aftermarket operations • Effective team delegation and motivation skills • Strong communication and organizational abilities • Problem-solving mindset with operational priorities • Familiarity with heavy equipment is an asset

Lead customer-centric initiatives and enhance service quality at Flaman, where your expertise makes a difference. #J-18808-Ljbffr

📌 Aftermarket Operations Manager at Flaman (Winnipeg)
🏢 Flaman Group of Companies
📍 Winnipeg