Join AVEVA as a Hybrid Tech Support Engineer based in Calgary, Alberta. This engaging entry-level position focuses on troubleshooting and resolving complex issues in industrial software.
As a Technical Support Engineer, you will play a vital role in providing technical assistance related to our cutting-edge products. You will engage in problem-solving, actively collaborating with R&D; and project delivery teams. This position promises personal and professional development while contributing to a company lauded for its commitment to diversity and sustainability.
Key Responsibilities:
• Provide comprehensive support for technical product issues
• Conduct triage and analysis for complex challenges




• Thoroughly document resolutions within the case management system
• Develop workarounds to maintain system availability
• Gather and assess requirements for custom code changes
Requirements:
• Ability to manage multiple tasks effectively
• Strong communication skills in English
• Self-motivated and eager to learn
• Team collaboration skills for shared goals
• Knowledge of software development and SQL
Bring your technical prowess and customer focus to AVEVA’s support team, fostering solutions that matter.
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📌 Hybrid Tech Support Engineer Role (Calgary)
🏢 AVEVA Denmark
📍 Calgary