Join Pacific Coastal Airlines as a Permanent Part Time Customer Service Agent in the vibrant city of Kelowna. Help create a positive, safe environment for travelers while enhancing your own career.
In this role, you will engage with customers, assist with flight bookings, and manage baggage handling. You’ll be expected to resolve service disruptions and ensure passengers board safely and on time. A successful candidate will understand and promote our services while offering support to those with accessibility needs.
Key Responsibilities:
• Collect excess baggage fees and check luggage
• Manage incoming calls for booking inquiries
• Address and resolve service disruptions courteously
• Ensure efficient boarding and deplaning operations
• Promote Pacific Coastal Airlines products and services
Requirements:
• Experience in customer service environments
• Effective communicator, especially in challenging scenarios
• Solid multitasking abilities in changing settings
• Competent with technology, including payment systems
• Flexible to work varied hours, including nights
Engage customers with exceptional service at Pacific Coastal Airlines in Kelowna.
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📌 Kelowna Customer Service Agent Position
🏢 Canadian Inclusion
📍 Kelowna