Lead a dynamic team in Sudbury as a Support Services Supervisor with Ontario One Call. This hybrid role focuses on managing team performance and fostering strong relationships with stakeholders.As a Support Services Supervisor, you will guide your team in delivering exceptional service while analyzing tools and processes for improvements. Your leadership will cultivate a culture of empathy, flexibility, and qualified growth. You will oversee key responsibilities through job performance evaluations and address escalated issues effectively.Key Responsibilities:- Manage team performance and quality assurance tasks- Guide team through processes and project completions- Prepare performance evaluations and conduct audits- Act as primary contact for after-hours escalations- Analyze data to enhance stakeholder experienceRequirements:- Experience in managing service-oriented teams- Strong problem-solving and troubleshooting skills- Familiarity with CRM and mapping technologies- Capacity to mentor and guide team members- Excellent communication and interpersonal skillsEmbrace leadership and support development while ensuring efficient service delivery in the Sudbury team.#J-18808-Ljbffr

📌 Support Services Supervisor (Winnipeg)
🏢 Ontario One Call
📍 Winnipeg