Location: Guelph, ON, CA, N1G 2W1 Primary Category Page: Staff and Management Division: Campus Safety Office Requisition ID: 2895 Department: Campus Safety Office Position covered by the Collective Agreement with USW Local 4120 General Purpose

The Campus Safety Office is looking for a regular full-time Dispatcher to be part of our team with a goal of keeping our campus community safe. This is an ideal position for someone who likes working in a fast-paced team environment, has a flexible schedule and a strong desire to help others. Duties And Responsibilities

This position reports to the Manager of Emergency Planning and Administration, Campus Safety Office, with direction from the shift Sergeants. The Responsibilities For This Position Include

Intake of requests for assistance from the public, staff and students Intake of all emergency calls for assistance on campus and dispatch of appropriate response by police, fire prevention or first response team personnel Reception for Campus Safety Office – in person and telephone inquiries Monitor multi-alarm computer system and direct response to fire alarms, building supervisory alarms, intrusion alarms and personal safety alarms. Document events and actions within the internal records management system software Communicate with campus emergency personnel by way of two-way radio or phone Liaise with the Guelph Police Service dispatch and records units from time to time Support parking enforcement personnel with general inquiries and tow situations by way of radio and telephone Provide clerical support as required and other duties as assigned Requirements

Completion of secondary school education,



1-year community college diploma an asset Up to 18 months of experience Ability to successfully complete the Emergency Services Communications program (internal training program) Excellent customer service skills Excellent keyboarding, data entry and computer skills with accuracy Proficiency in MS Excel, MS Word, Email, and other related software is essential Ability to organize and prioritize is essential Demonstrated good judgement, accurate recall, decision making under stressful situations Solid interpersonal skills with excellent oral and written communication are essential Ability to maintain confidentiality Ability to work 12-hour shifts This position involves shift work – 12-hour shifts rotating between days (6:30 am – 6:30 pm) and nights (6:30 pm - 6:30 am). It also requires work on weekends and statutory holidays as the work unit provides service 24 hours a day and seven days a week. Candidates selected following initial review must complete and be able to pass: computerized testing; interview(s); security clearance; background investigation; and references checks before final selection of employment. Employee Type: Regular Full-Time Position Number: 10854038 Classification: USW, Local 4120 Salary: $28.73 - $32.10 per hour USW Local 4120 Wage Grid At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: September 8, 2026 Closing Date: September 15, 2026

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📌 Dispatcher (Courtice)
🏢 University of Guelph
📍 Courtice