Join Ford Credit Canada as a Bilingual Customer Service Representative, making meaningful connections in both French and English. Provide exceptional customer support that exceeds satisfaction expectations.

In this engaging role, your focus will be on enhancing the customer experience and resolving complex inquiries. You will be a key player on a team dedicated to delivering skilled service to Ford/Lincoln dealers and customers alike. Your efforts will ensure every interaction reinforces Ford Credit's commitment to excellence.

Key Responsibilities:



• Provide personalized customer satisfaction with each interaction • Use professional judgment to support company products • Review account histories to address financial concerns • Adhere to procedures for consistent service quality • Represent the Ford brand in a professional manner

Requirements: • High School Diploma or equivalent education • Must be fluently bilingual in French and English • Strong conversational skills, especially in tough discussions • Competence in MS Office and ability to multitask effectively • Experience in collections or financial services is a plus

Contribute to a world-class service experience with your bilingual skills at Ford Credit Canada. #J-18808-Ljbffr

📌 Customer Service Representative Bilingual Role (Winnipeg)
🏢 Ford Motor
📍 Winnipeg