Allstate Canada is seeking a Customer Care Agent to join our growing team. You will respond to service and billing inquiries by phone and in person, delivering on the company’s “You’re in Positive Hands” promise to our customers. The role is hybrid, requiring commuting to the agency and a suitable home workspace. The team operates 9am–5pm EST, Monday–Friday, with a 37.5-hour workweek and rotating schedules to ensure coverage.